Support
Last updated: July 27, 2026
We’re here to help fleets and drivers get the most out of Fuel Planner.
Contact us
Email support@fuelplanner-os.com and include:
- Your company name
- Whether you use the driver app or the admin dashboard
- Your phone number (drivers) or account email (admins)
- A short description of the issue and screenshots if useful
We aim to respond within one to two business days.
Driver access
The mobile app uses phone number login with a one-time SMS code. Your fleet administrator must add your phone to the company’s approved drivers list before you can sign in. If you see “Access denied,” ask your dispatcher or fleet admin to approve your number in the Fuel Planner dashboard.
Delete your driver account
In the Fuel Planner iOS app, open the connection / account settings (gear), then choose Delete account. This removes your approved access and deletes or anonymizes personal driver data we control. You can also ask your company admin to remove your phone from the roster, or email us at support@fuelplanner-os.com.
Fleet admins
Sign in at fuelplanner-os.com/login to manage drivers, billing, and integrations. For onboarding help, include your company name in your email.
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